Animal Census

Animal Census Follow-up Service

Local Laws Infringement Management

Local Law Infringement Prosecutions

Local Law Compliance
Audits

Council Election Non Voters

Payment Plan Options

Debt Collection

Debt Collection

Bartels, Taylor & Associates Pty Ltd (BTA P/L) can provide a service to Council which offers effective management for the collection of property rates and other sundry debts.

Based on our very successful Local Laws Infringement Management Service, the BTA P/L Debt Collection Service is designed to ensure that Council achieves it's financial targets whilst maintaining a positive public profile.

The Debt Collection Service can be undertaken as a continuous program or specifically targeted to your financial requirements.

We can provide staff skilled in negotiation and customer service to:

door knock the addresses provided by Council and negotiate for full or part payment of debts

manage the collection of monies on your behalf using special payment arrangements such as part payment plans or extensions.

attempt to identify new addresses of individuals no longer residing at the address provided by Council

progress matters through the Magistrates Court using experienced prosecutors and legal counsel.

Our Debt Collection techniques are based on a Code of Conduct which is ethical and fair.

we allow debtors to have their say and negotiate a result which takes into account the specific needs of both parties.

comprehensive case management information is available to Council employee's via BTA P/L's secure on-line portal.

Councils that employ BTA P/L to conduct the Debt Collection Service will reap the following benefits:

ensure that your Council's debt collection workload is efficiently managed and is an accurate reflection of ratepayers' ability to pay

provide ratepayers with an opportunity to be proactive in the settlement of outstanding debts

strict monitoring of repayment arrangements and timely follow-up on defaulters

enjoy a good public relations profile through a reasonable and never heavy handed debt collection approach

increase Council revenue through a process which is proven to be effective.

Contact Julianne Bartels to discuss your local laws debt collection solutions.

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