Privacy Policy
This statement sets out the privacy policy that will be followed to respect the privacy of individuals who deal with BTA P/L.
Collection of Data:
BTA P/L collects data in the form of details from local government agencies in the performance of its by-laws management capability.- The information collected is generally
- individual's name
- individual's address
- details of the by-laws infringement
- and other specific information related to the by-laws infringement.
Use & Disclosure:
As a general rule BTA P/L will not disclose or use personal information about an individual other than for its primary purpose of collection.- Unless:
- that person has consented to its disclosure
- BTA P/L has reason to suspect unlawful activity
- the use or disclosure is required or authorised by law
- BTA P/L believes that the use or disclosure is reasonably necessary for a specified purpose by or on behalf of an enforcement agency.
Data Quality:
BTA P/L will take reasonable steps to ensure that the personal information it collects, uses or discloses, is accurate, complete and up to date.Data Security:
BTA P/L will take reasonable steps to protect the personal information it holds from misuse and loss from unauthorised access, modification or disclosure. BTA P/L will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.Openness:
This document is available to anyone who asks. On request from a person, BTA P/L will take reasonable steps to let the person know, generally, what sort of personal information we hold, for what purpose, and how we collect, hold, use and disclose that information.Access & Correction:
As a general rule, BTA P/L will allow an individual access to their personal information providing it is not information provided to BTA P/L by a third party. In this case, the individual seeking information will be referred to that third party.Anonymity:
Wherever it is lawful and practical, BTA P/L will allow individuals the option of not identifying themselves when entering into transactions with us.Complaints Handling Process:
BTA P/L will take every reasonable step to resolve a complaint about the privacy and confidentiality of any personal information. Complainants should speak to the Director of BTA P/L in an attempt to resolve the issue.Should this fail, a written complaint can be forwarded to:
The Privacy Compliance OfficerBartels, Taylor & Associates Pty Ltd
PO Box 779
Melton Vic 3337
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